Shipping and terms of payment
Shipping costs end consumer
The following shipping costs include the statutory value added tax.
The flat rate shipping costs by parcel service within Germany
is: 7.50 € for parcel shipping items up to 5 kg
is: 8.90 € for parcels from 5.01 kg to 10 kg
is: 11.90 € for parcel shipping items 10.01 kg to 20 kg
is: € 16.49 for parcel shipping items from 20.01 kg to 31.5 kg
is: 32.98 € for parcel shipping items from 31.51 kg to 59.99 kg
Shipping costs flat rate 85.00 € (for all items that cannot be transported by parcel service)
Island surcharge for delivery to an island within Germany
is 15,00 €
Dangerous goods surcharge is € 5.60 per item
Shipping for multi-skin sheets or corrugated sheets outside Germany is not possible.
The flat rate for shipping by parcel service within EU zone 1
(Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Austria, Portugal, Sweden, Spain, Poland, Hungary, Czech Republic, Slovakia, Romania, Bulgaria, Croatia, Cyprus, Estonia, Latvia, Lithuania, Malta, Monaco, Slovenia)
amounts to: € 17.99 for parcel shipping items up to 5 kg
amounts to: 22.99 € for parcels up to 10 kg
is: 32.99 € for parcel shipping items up to 20 kg
is: 42.99 € for parcel shipping items up to 31.5 kg
The shipping costs delivered by a forwarding agent within zone EU 1
is a flat rate of: € 180.00 for shipping items from 31.501 kg
The flat rate for shipping costs by parcel service within Europe without EU zone 2
(Iceland, Norway, Switzerland, Liechtenstein, Turkey, Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Great Britain, Greenland, Moldavia, Russia, San Marino, Ukraine, Vatican State, Montenegro, Serbia)
amounts to: € 34.99 for parcel shipping items up to 5 kg
is: 39.99 € for parcel shipping items up to 10 kg
is: 54.99 € for parcel shipping items up to 20 kg
is: 59.99 € for parcel shipping items up to 31.5 kg
The shipping costs for parcels delivered by a forwarding agent within Europe excluding EU zone 2
is flat rate: 240,00 € for shipping items from 31,501 kg
The flat rate shipping costs by parcel service within world zone 3
(Canada, USA, Israel, Algeria, Armenia, Azerbaijan, Egypt, Jordan, Kazakhstan, Lebanon, Libyan Arab Jamahiriya, Morocco, �COPY00� and Miquelon, Syria, Tunisia)
amounts to: € 65.99 for parcel shipping items up to 5 kg
is: 77.99 € for parcel shipping items up to 10 kg
is: 142.99 € for parcel shipping items up to 20 kg
is: 207,99 € for parcels up to 31,5 kg
The shipping costs delivered by a forwarding agent within world zone 3
is flat rate: 670,00 € for shipping items from 31,501 kg
The flat rate for shipping costs by parcel service within world zone 4
(all countries that are not yet assigned to a zone)
is: 69.90 € for parcel shipping items up to 5 kg
is: 89,90 € for parcels up to 10 kg
is: 125.90 € for parcels up to 20 kg
is: 150,20 € for parcels up to 31,5 kg
The shipping costs delivered by a forwarding agent within world zone 4
is flat rate: 945.00 € for shipping items from 31.501 kg
Flat-rate shipping costs for shipping abroad are indicated separately in the shopping basket. If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, but not to the supplier, but to the customs or tax authorities responsible there.
The customer is advised to enquire about the details with the customs or tax authorities before placing the order.
Delivery periods
Unless otherwise stated in the item description, the goods will be delivered abroad within 5-10 days after order confirmation (if advance payment has been agreed, on the day after your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will dispatch the goods in a single consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Terms of payment
You have the following payment options:
- Cash on collection
- Prepayment by bank transfer
- Payment by PayPal Plus ( PayPal, Visa, Mastercard, Sepa direct debit ) only possible for customers based in Germany
- Payment by Santander instalment purchase from €100 to €750 only possible for customers based in Germany
- Payment by Santander instalment credit from €100 to €15,000 only possible for customers based in Germany
- Payment by Santander invoice purchase from € 100 to € 750 only possible for customers based in Germany
For deliveries abroad you have the following payment options:
- Prepayment by bank transfer
- Payment via PayPal
If you have any questions, you will find our contact details in the imprint.
The seller reserves the right to exclude certain payment methods in individual cases.
Invoices issued by the seller are due for payment immediately.
You will receive an invoice with VAT shown.
Supplementary conditions for Santander hire purchase
1. scope of application and general information
##########_1__ The following Supplementary Terms and Conditions apply to contracts concluded between us and our customers in which the instalment purchase payment method is used. In the event of a conflict, these Supplementary Terms and Conditions shall take precedence over any other General Terms and Conditions.
1.2 Payment by instalments is only possible for customers who are consumers in accordance with § 13 BGB (German Civil Code) and have reached the age of 18.
1.3 The instalment purchase is provided in cooperation with Santander Consumer Bank AG ("Santander"), Santander-Platz 1, 41061 Mönchengladbach, Germany.
2. invoice / instalment purchase
With hire purchase, you decide to pay the purchase price in monthly instalments over a fixed agreed term (hire purchase), whereby the first monthly amount or the last monthly amount may differ from the other amounts.
3. instalment purchase terms, due date of monthly payments
With regard to the term of your instalment purchase, you can choose between different terms. The first monthly payment is due 30 days after the invoice date; all subsequent monthly payments are due on the corresponding calendar day of the following month (example: invoice date 08.04.2017, 1st instalment 08.05.2017, subsequent payments on the 8th of the following month).
4. assignment of claims, responsibility for customer enquiries and warranty
##########_6__ We would hereby like to inform you that the claims against you arising from the instalment purchase are assigned to Santander. Payments can only be made to Santander with debt-discharging effect.
##########_7__ The assignment does not change the responsibility for general customer enquiries (e.g. about goods, scope of services, delivery time or dispatch), returns, complaints or the processing of warranty claims; this remains with us as your contractual partner.
5. credit check, alternative payment methods
##########_8__ The payment method instalment purchase can only be offered after prior verification of your creditworthiness.
##########_9__ If the use of hire purchase is not possible due to insufficient creditworthiness or for other reasons, we will offer you an alternative payment option. You are free to conclude the contract using the alternative payment method offered or to cancel the order process.
6. warning: consequences of non-payment
6.1 If you do not fulfil your payment obligation or do not fulfil it in full within the payment period, you will be in default without any further reminder. We would like to point out that in the event of default, you are obliged to pay compensation for the damage caused by the default. The damage caused by default may include, in particular, costs for reminders and costs for appropriate legal action (e.g. lawyer's fees).
##########_11__ A fee of EUR 1.20 may be charged for each reminder. You have the right to prove that no damage has been incurred at all or not in this amount.
6.3 Incoming payments - if there are several claims against you - will be credited against the oldest debt.
##########_13__ Instalment payment contracts may be terminated in the event of default of payment under the following conditions:
- You are in arrears with at least two consecutive instalments in full or in part and with at least 10 percent of the nominal amount of the loan and
- You have been unsuccessfully set a two-week deadline for payment of the overdue amount with the declaration that the entire remaining debt will be demanded if payment is not made within the deadline.
##########_14__ The claims against you arising from the hire purchase may be assigned to third parties at any time, in particular to debt collection agencies for the purpose of collecting overdue amounts.
7. information on the right of cancellation for hire purchase contracts
Consumers generally have a statutory right of cancellation when concluding instalment transactions (hire purchase contracts), about which we provide information below.
Cancellation policy for instalment payment transactions
Right of cancellation
The instalment buyer may cancel his contractual declaration within 14 days without giving reasons. The period begins after conclusion of the instalment contract, but only after the instalment buyer or a third party named by the instalment buyer, who is not the carrier, has taken possession of the goods and not before the instalment buyer has received all mandatory information in accordance with Section 492 (2) BGB (e.g. information on the type of loan, information on the net loan amount, information on the contract term). The instalment buyer has received all mandatory information if it is contained in the copy of the contract deed intended for the instalment buyer or in a copy of his application or the contract deed intended for the instalment buyer and such a document has been made available to the instalment buyer. The instalment purchaser may be informed subsequently on a durable medium of any mandatory information not included in the text of the contract; the cancellation period shall then be one month. The instalment purchaser must be informed again of the start of the cancellation period with the subsequent mandatory information. To comply with the cancellation period, it is sufficient to send the cancellation in good time if the declaration is made on a durable medium (e.g. letter, fax, e-mail). The cancellation must be sent to:
[name/company]
[summonable address]
[fax no. or e-mail address if applicable]
Consequences of cancellationIf the instalment buyer cancels this instalment contract, the instalment seller must refund all payments received from the instalment buyer, including delivery costs (with the exception of additional costs resulting from the fact that the instalment buyer has chosen a different type of delivery than the cheapest standard delivery offered), without delay and at the latest within fourteen days of the day on which the instalment buyer cancels the contract.The instalment vendor shall refund all payments received from the instalment purchaser, including delivery costs (with the exception of additional costs resulting from the fact that the instalment purchaser has chosen a different type of delivery than the cheapest standard delivery offered), immediately and at the latest within fourteen days from the day on which the instalment vendor receives notification of the cancellation of the instalment contract. For this repayment, the instalment vendor shall use the same means of payment that the instalment purchaser used for the original transaction, unless expressly agreed otherwise with the instalment purchaser; under no circumstances shall the instalment purchaser be charged any fees for this repayment. The instalment vendor may refuse to make a refund until it has received the goods back or until the instalment purchaser has provided proof that it has returned the goods, whichever is the earliest.
The instalment purchaser must return or hand over the goods to the instalment vendor without delay and in any case within fourteen days at the latest from the day on which he informed the instalment vendor of the cancellation of this contract. The deadline is met if the instalment buyer dispatches the goods before the period of fourteen days has expired. The instalment buyer shall bear the direct costs of returning the goods. The instalment buyer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
Status: 28.08.2018
Supplementary Terms and Conditions for Santander Invoice Purchase
1. scope of application and general information
##########_1__ The following Supplementary Terms and Conditions apply to contracts concluded between us and our customers in which the payment method purchase on account (= purchase on account) is used. In the event of a conflict, these Supplementary Terms and Conditions shall take precedence over any other General Terms and Conditions.
##########_2__ Purchase on account is only possible for customers who are consumers in accordance with § 13 of the German Civil Code (BGB) and who have reached the age of 18.
##########_3__ Purchase on account is provided in co-operation with Santander Consumer Bank AG ("Santander"), Santander-Platz 1, 41061 Mönchengladbach, Germany.
2. purchase on account
With purchase on account, we offer you a particularly secure and simple payment method that allows you to pay the purchase price only after receipt of the goods without having to disclose your account details. You always have at least 30 days from the invoice date to pay your invoice. Your payment is due at the earliest upon receipt of the goods.
3. assignment of claims, responsibility for customer enquiries and warranty
##########_19__ We would hereby like to inform you that the claims against you arising from the purchase on account are assigned to Santander. Payments can only be made to Santander with debt-discharging effect.
##########_20__ The responsibility for general customer enquiries (e.g. about goods, scope of services, delivery time or dispatch), returns, complaints or the handling of warranty claims is not affected by the assignment; this remains with us as your contractual partner.
4. credit check, alternative payment methods
##########_6__ The payment method purchase on account can only be offered after prior verification of your creditworthiness.
##########_7__ If the use of purchase on account is not possible due to insufficient creditworthiness or for other reasons, we will offer you an alternative payment option. You are free to conclude the contract using the alternative payment method offered or to cancel the order process.
5. warning: consequences of non-payment/assignment
##########_8__ If you do not fulfil your payment obligation or do not fulfil it in full within the payment period, you will be in default without any further reminder. We would like to point out that in the event of default you are obliged to pay compensation for the damage caused by the default. The damage caused by default may include, in particular, costs for reminders and costs for appropriate legal action (e.g. lawyer's fees).
##########_9__ A fee of EUR 1.20 may be charged for each reminder. You have the right to prove that no damage has been incurred at all or not in this amount.
##########_25__ The claims against you arising from the purchase on account may be assigned to third parties at any time, in particular to debt collection agencies for the purpose of recovering overdue amounts.
Status: 28.08.2018